Gowise Digital Air Fryers with Cooking Presets BBB remains operational and focused on serving our business community. We’ll guide you through the process. Overall Score: 9.3 . 4 Quart Air Fryer with See Through Window and 8 Presets - PREORDER NOW, 1700-Watt 5.8-QT 8-in-1 Digital Air Fryer, GW22731/745/746/735, 9.5 Quart Ovate Series Pressure Cooker with Accessories, 8.5 Quart Ovate Series Pressure Cooker with Accessories, Copper 12-in-1 Pressure Cooker with Measuring Cup and Spoon, Stainless Steel Rack and Steam Basket (6Qt, 8Qt, 10Qt, 12.5Qt), Stainless Steel 12-in-1 Pressure Cooker with Stainless Steel Inner Pot, Rack, and Steam Basket, with Measuring Cup and Spoon (6QT, 8QT), M-F 8:00AM-4PM (AZ Time)Support Email: support@gowiseusa.comSupport Phone: 855-233-9199Marketing Inquiries: marketing1@gowiseusa.com, Something went wrong, please try to store again, These fields can not be empty, must be checked, or have to be valid. Read more. He further added that they have not addressed the issue, yet they continue to sell tens of thousands of these fryers to unsuspecting customers. Expert Reviews: 0 . BBB reports on known marketplace practices. Now we offer Air Fryers, Bathroom Scales and even Blood Pressure Monitors. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Customer Reviews are not used in the calculation of BBB Rating, Location of This Business3000 E Chambers St, Phoenix, AZ 85040-3728Email this Business, Need to file a complaint? Some of the sources of information BBB relies on are temporarily unavailable. I asked them to send a new basket and he said "oh sorry you are outside of your 30-day warranty. They sent a broken product and made us jump through many fiery hoops to try to get a refund. 1. We're happy to have you in our community and hope that you will learn more about our unique products. We began by introducing Pressure Cookers here in the USA. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Expert Reviews: 0 . If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Recently the nonstick coating started to peel and now the base of the air fryer basket where you place food is 60% rusted. Horrible company, product and customer. BBB remains operational and focused on serving our business community and our consumers throughout this crisis. GoWISE USA 3.7-Quart Programmable Air Fryer with 8 Cook Presets, GW22642. GoWise USA Airfryer Sales (K Units), Price (US$/Unit), Revenue, Gross Margin and Market Share (2018-2019) Table 120. Overall Product Rankings. Welcome to our GoWISE USA channel! 4. How BBB Processes Complaints and Reviews, Better Business Bureau Serving the Pacific Southwest. GoWISE USA products are ETL certified and FDA approved. GoWISE USA specializes in modern, affordable kitchen appliances that help make your life easier and healthier. Outrageous and the worst refund policy. Processing a refund with this company was a Kafka esque nightmare. Please check out resources available to you at BBB.org/coronavirus. BBB is here to help. Our goal is to offer products that help make your life easier and maybe even healthier. Our goal is to offer products that help make your life easier and maybe even healthier. air fryer over a month ago. I purchased a GOWISE 5.8 qt. GoWISE USA is a Ming's Mark brand, headquartered in Phoenix, AZ. 99% of users will cook chicken in their air fryer. From The Manufacturer. Check out these Gowise low fat air fryers for an affordable healthier alternative way to deep fry your food. All GoWise USA air fryers come with a limited 1 year manufacturer warranty. air fryer over a month ago. If I cook in this air fryer I will be infusing rust into my family's food risking infection/illness. As a matter of policy, BBB does not endorse any product, service or business. Overall Score: 9.1 . BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Seriously? I purchased a GOWISE 5.8 qt. GoWISE USA products are designed in the USA and manufactured in China. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. BBB Business Profiles generally cover a three-year reporting period. however, it doesn’t cover damages or wears arising from accident, misuse abuse, commercial use, or unauthorized adjustment and/or repair 2. M-F 8:00AM-4PM (AZ Time)Support Email: support@gowiseusa.comSupport Phone: 855-233-9199Marketing Inquiries: marketing1@gowiseusa.com, Something went wrong, please try to store again, These fields can not be empty, must be checked, or have to be valid. Global Airfryer Sales by Manufacturer (2018-2019) (K Units) BBB remains operational and focused on serving our business community. BBB information and Business Profiles reflect the most current information available to us. Also, many businesses are closed, suspended, or not operating as usual, and are unable to respond to complaints and other requests. Instant Vortex Plus 10-Quart 7-In-1 Air Fryer Oven. We appreciate your patience as we and everyone in our communities focus on addressing this crisis. GoWISE USA 5.8 Quart Air Fryer . Recently the nonstick coating started to peel and now the base of the air fryer basket where you place food is 60% rusted. This company is being deceptive and they are aware they are selling a defective product and not doing anything about it. 3. Warranty: The manufacturer, GoWISE USA, offers a 1-year limited warranty, which covers defects in workmanship and materials for a period of 1-year from the date of purchase, provided it is used according to the provided instruction. We began by introducing Pressure Cookers here in the USA. BBB Business Profiles may not be reproduced for sales or promotional purposes. GoWISE USA is a Ming's Mark brand, headquartered in Phoenix, AZ. Overall Score: 9.4 . BBB Business Profiles are subject to change at any time. He then sent me a link to buy a new basket for$42 plus tax and shipping (brand new the whole fryer is $68). Expert Reviews: 9 . I called customer service and spoke with "Cody." Now we offer Air Fryers, Bathroom Scales and even Blood Pressure Monitors. COSORI Electric Air Fryer. He told me they are aware of the problem and that it is caused by cooking chicken in the air fryer.