Next, not all HDMI outputs and inputs are ARC-compatible. no sound samsung smart tv hub (apps), home theater by EdieZT Jul 8, 2017 4:43PM PDT Regarding my Samsung series 5, 5200 model, 50 inch Smart TV. If I try BBC News, Sport or iPlayer or Demand 5 I can get no sound through the speaker. A receiver distributes water, but the sound bar and TV are the lovely fountains that display the water (or let you hear it gurgling). A few might have coax digital (orange), which is effectively the same. After an update was performed the result was no audio from apps(netflix and youtube) maybe others. Issue is with Youtube app only. Youtube, Hulu, HBO, Netflix, etc. Panasonic. Check your user manual if this applies to you. The speaker also produces the sound properly if playing music or videos either from my network or from a USB device pluuge dinto the Tv or into the speaker. Still have a question? Don. Even if you're not its possible there could just be glitches with a new version of Android. If you have a VIA Smart TV and you don’t have any other devices for sound testing then you can test by using the Vizio Smart tv video apps. Newer gear usually is, but older gear isn't. Failing that you may have to perform a factory reset to see if that helps. I can make this assumption, because if you're having the issue we're talking about, it's a pretty safe bet you have it connected in a specific way. The probelm is the Apps. First, check out all the other articles he's written on topics like why all HDMI cables are the same, LED LCD vs. OLED, why 4K TVs aren't worth it, and more. Here are the instructions for your model. Here are all of them. The speaker also produces the sound properly if playing music or videos either from my network or from a USB device pluuge dinto the Tv or into the speaker. Replacing it with a new one ( cheap is still fine), solved the issue. If your gear is new, it's possible it has ARC, or Audio Return Channel. You mean restoring the factory settings? For most people, the easiest solution is to add an optical cable. Here's everything you need to get your home audio gear working with the likes of Netflix. If your TV is wall-mounted, or it would be otherwise hard to run new cables, this is probably your only option. I did update to the latest, as I lost audio with netflix on the previous update. The trick on Samsung TVs is that only one of the HDMI outputs has ARC. A few TVs might only have analog audio outputs (check the label near the connection). An optical cable should do the trick, but if not, make sure you have the amp set to the correct input. The speaker uses the HDMI 1 (ARC) socket in the TV and is ARC compatible. It works fine with Direct TV, but automatically turns off with any Smart Hub app. Did a sound test and it was perfect, but no sound from any channel, just the show without sound. If you look at the connections on the gear, one will usually be labeled "ARC." Here's a cheap one with good ratings from Amazon. Mostly, all is good. Well, depending on how you've set them up, it might not be possible. Using Sky, the sound comes from the speaker (which is great BTW and much superior to the TV sound). Of the 10 apps, it was BBC iPlayer and YouTube that had the fewest reported cases of users losing access. TCL Roku tv. Let me know in the comments, and I'll try to help you out. Is it normal - to be expected - or am I doing something wrong? Your current HDMI cable should work, but I have gotten some emails saying that older HDMI cables don't pass ARC. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. We delete comments that violate our policy, which we encourage you to read. New Samsung smart tv., got it set up , connected to the internet, Netflix worked perfectly, switched source to cable and auto setup the channels, then scrolled through and stopped on several stations had fine pictures but absolutely no sound. Yes, I tried this but it made no difference. On mine it is HDMI 2. My TV is also set up with a Sky Box connection and sound is provided via an external soundbar. Nearly all TVs have an optical output. I like to explain signal flow like water. I did a factory reset and no help, same issue. 50% had lost access to one or both apps. Hello, I have a Samsung Smart TV. To access the Sound Out setting:. - Answered by a verified TV Technician. I mean, that's why you bought them, right? No problem! We use cookies to give you the best possible experience on our website. Model #40S305. It works fine with Direct TV, but automatically turns off with any Smart Hub app. If you are using a Satellite box or cable box with your Vizio Smart tv then verifies your box audio volume is not muted by pressing the volume up button on your cable or Satellite box remote. (I have no aerial access in this room.) I bought a Sony 75" tv january 2018 and initially had no issues with sound from the apps. However, You Tube does work ok, the sound does come through the speaker. Black Friday 2020: The best deals we've found at Amazon, Best Buy, Walmart, Staples and more, Buy PS5 on Black Friday: Updated inventory restock at Amazon, Walmart, Best Buy, Target and more, Best Amazon Black Friday deals you can get now: $65 Echo Show 8, $60 Amazfit smartwatch, $70 Instant Pot Duo and more. Can't get audio to come through on your Samsung TV? Does anyone have any clue as to why I have this problem with the apps. He won't tell you what TV to buy, but he might use your letter in a future article. Sony HD TV - no sound from speaker when using apps. Got a question for Geoff? Hope this helps! This sends the TV's audio back down the HDMI cable to the receiver or sound bar. My workaround is to select " * " button on remote, once I've paused a stream, then hit the same " * " button a second time, then unpause the stream. If your sound bar or receiver doesn't have spare analog inputs, you can get an inexpensive converter to make it optical. All 4 and Now TV were the most problematic apps for Sony users. If you've got a smart TV and a sound bar or a receiver and speakers, chances are you want to get the audio from the TV's apps through those speakers. A few things to check. Sound familiar? With 32% of users losing access, YouTube was the most reliable app on Sony TVs, according to our survey. Sorry if I get it wrong. Many TVs have this as Input 2. If you are using a Satellite box or cable box with your Vizio Smart tv then verifies your box audio volume is not muted by pressing the volume up button on your cable or Satellite box remote. Sound comes out of optical cable, converts into analog signal, and into the sound system. now youtube no audio also. Your sources are the wells; water comes from them. As in, your TV, as connected right now, is not a source. Push the Menu button on your TV Remote.